FAQ

Below are the questions we get asked most frequently. Don't see the answer to your question below? Please give us a call at 704.716.8720 or shoot us an email.



What's your philosophy?  

You can read in more detail about what we believe on our 'About Us' tab, but the short answer is we are church based program and want our kids to know they are created and loved by a BIG God.

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What are the specifics of your program?

Our hours:

During the school year our preschool hours are from 9.00-1.00. We are open Monday through Thursday.

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Our Days:

We have specific program days for each age group:

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• Toddlers may come Tuesday/Thursday or Tuesday/Wednesday/Thursday.

• Twos and Threes may come Tuesday/Wednesday/Thursday or Monday-Thursday.

• Fours and TK may come Monday-Thursday

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We are not able to customize schedules.  For example our two day program is on Tuesday/Thursday, we can not place a child on Tuesday/Wednesday.

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Because we follow a school calendar year, our first day of school is typically the Monday after Labor Day and our last day of school is typically the Thursday before Memorial Day.

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Our Ratios:

Our class ratios are as follows:

• Toddlers- 2:8

• Twos- 1:6

• Threes- 1:6

• Fours- 1:6

• TK- 1:7

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What ages does your program serve?

Our program serves children ages 16 months (by August) to 5 years old.  Children entering the Toddlers must be able to walk.

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How do I determine what class my child will be placed in?

We place our students in age groups based on the CMS (Charlotte Mecklenburg School) guidelines.  Students are placed according to their age on August 31st.  For example, if your child is two after August 31st we will placed them in one of our toddler classes.

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If I'm interested, how do I schedule a tour?

We would love to meet you!  To schedule tour, please visit:

https://www.signupgenius.com/go/30e0845a9ad28ab9-20202021

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When is registration and how to I register?

Registration typically opens the January before the school year begins.  For example for September 2021, registration open in January of 2021.  In order to register, see our registration tab.

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Do you offer car pool?  

Yes!  Typically car pool is from 9.00-9.15 and 12.55-1.10 daily.

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Are you closed for holidays?

Yes. We provide a calendar to our famliies at the beginning of the school year however we typically are closed on Thanksgiving, Christmas, Martin Luther King Jr. Day, and Spring Break. We also typically are closed two days a year for teacher work days.

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What is your COVID procedures?

We currently follow the CDC and NCDHHS guidelines for child care center.  We take the following precautions:

• Staff members are required to wear masks when children are in the building. Staff members do not have to wear masks outside.

• We disinfect our surfaces regularly.

• Teachers and students are required to have their temperature checked and complete a COVID questionnaire.

• At this time, parents and visitors are prohibited from entering the building.

• We also following strict guidelines for anyone who has been exposed or tested positive for COVID including following quarantine recommendations and staff and family notifications.

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